23 May 2023
CTSL Spill Specialists has completed this stunning reinstatement of a bathroom for a domestic policyholder in Scotland following an internal spill from an oil supply pipe.
🛁 Like-for-like! Beautiful reinstatement of bathroom by CTSL Spill Specialists following domestic oil spill in Scotland
It's crucial for our insurer and loss adjuster clients to know that, following a spill response call out and clean up, CTSL Spill Specialists has the skills and experience to restore and reinstate properties to an exceptional standard. Ensuring projects are completed with care and excellent attention to detail, our construction and buildings teams work with our clients and their policyholders to restore the homes they love.
Delivering 'like-for-like' reinstatement requires strong communication between our team, the policyholder and their insurer, and the skills to professionally finish the home to the desired style and standard. This recent project demonstrates what CTSL Spill Specialists achieve!
CTSL Spill Specialists received a call from our loss adjuster client following the policyholder's report of an oil leak in their home, located in central Scotland.
Our regional depot in Bathgate responded, and an initial site investigation discovered a kerosene spill from an oil supply pipe which ran under the bathroom floor to an oil-fired range cooker in the adjacent kitchen. The oil supply pipe failed under the bathroom floor, resulting in strong kerosene odours, both in the bathroom and migrating throughout the property.
(L) The policyholder's bathroom during our initial site investigation, which identified a kerosene leak under the bathroom floor following the failure of an oil supply pipe.
(R) Our client's policyholder had carefully designed their home, including this beautiful bathroom which was impacted by a kerosene spill from the oil supply pipe underneath the room, leading to the kitchen.
An internal kerosene spill such as this is incredibly disruptive and unpleasant for homeowners and policyholders, who often leave their home while works are undertaken by CTSL Spill Specialists.
Our specialist remediation buildings team, comprising our own, in-house and trusted personnel, took out the bathroom's fixtures and fittings, stripping the room back to its structure. The floor was taken up, and our team then dug down to uncover the full extent of the affected area.
As we worked through the room and its surroundings, an old, disused fireplace was discovered. Also impacted by the spill, we removed the fireplace and rebuilt part of the dividing wall between the kitchen and the bathroom. All contaminated materials were removed from the property, and in-situ treatment completed which controlled any remaining contaminants and unpleasant odours.
A disused fireplace is discovered by CTSL Spill Specialists' buildings team during works to remove contaminated structures from the affected bathroom following a leak from an internal oil supply pipe at this home in Scotland.
Works underway in the policyholder's bathroom following removal of the bath, wall finishings, cylinder and tank, showing the floor dug out and contaminated building material removed.
As our team worked through the home's structures, a disused fireplace was taken down, the wall supported and rebuilt following removal of contaminated material following the home's oil spill.
The cylinder and tank are removed from the bathroom during works to clean up and remediate the oil leak, which caused kerosene and associated odours to affect the policyholder's home.
Support and rebuilding of the dividing wall between the pollicyholder's bathroom and kitchen, during oil spill response, clean up, remediation and reinstatement woks by CTSL Spill Specialists in Scotland.
The policyholder's bathroom floor is dug out, with contaminated material removed or treated in situ as appropriate by CTSL Spill Specialists' Scotland team prior to reinstatement works.
It was of utmost importance to the policyholder that their bathroom was reinstated like-for-like, to the same style and standard as per its previous condition.
Having undertaken a thorough condition survey prior to works, our team identified the materials and styles required and trades teams got to work, installing new heating system tanks, pipework and cylinders as well as the bathroom's suite and finishes.
Spot the difference! The finished room boasts quality bathroom tiling, an identical bathroom suite, and fixtures and fittings carefully selected and installed to replicate the homeowner's preferred styles.
Painted and finished, the home with its reinstated bathroom and repaired oil supply system was successfully - and safely - handed back to the policyholder.
The home's completed bathroom reinstatement following internal domestic oil spill clean up and remediation works by CTSL Spill Specialists, featuring like-for-like installation of tiles, bathroom suite, fixtures and fittings.
Finished reinstatement of the policyholder's bathroom in Scotland, including installation of an identical bathroom suite, fittings, and repairs to the room's structure following removal of contaminated materials.
CTSL Spill Specialists' reinstatement of this home's bathroom included repairs to the oil-fired heating system, pipework and tank. Replacement fixtures were installed as part of the bathroom's reinstatement specification.
CTSL Spill Specialists' own, trusted and experienced environmental claims team, based at our Scotland depot in Bathgate, installed this bathroom reinstatement, including installation of tiling, fixtures, fittings and the stylish bathroom suite to meet the homeowner's specification.
Household-name insurers and loss adjusters rely on CTSL Spill Specialists' Scotland-based team, as well as our depots throughout England and Wales, for fast spill response, experienced scientific remediation and professional buildings reinstatement that cleans up, remediates and reinstates homes and commercial premises which have been impacted by a kerosene, diesel or other fluid spill.
Our fully-equipped depot in Bathgate reaches jobs in all corners of Scotland, including those in the Islands and remote areas requiring expert local knowledge and years' of experience in working in more challenging locations. Together with teams in depots across Yorkshire, Lancashire, Cambridge and Gloucestershire, CTSL Spill Specialists is a leading UK-wide environmental claims manager which restores homes and business premises safely, with an exceptional eye for detail and backed by excellence in customer service.
Quickly establishing strong relationships and communication with homeowners and policyholders, CTSL Spill Specialists reaches properties quickly and appraises sites with initial site investigation reports, supported by investment in technologies such as 3D walk-through software which enables loss adjusters to review affected areas without the need for expensive and time-consuming site visits. Subsequent mitigation of damage and impact, clean up of the spill, remediation of structures and reinstatement of premises is driven by our investment in technology and scientific skill.
CTSL Spill Specialists delivers a complete suite of environmental claims management, remediation and building restoration services in England, as well as Scotland, Wales, Northern Ireland and ROI through our sister companies, supporting leading loss adjuster and insurer clients, their domestic homeowner and commercial business policyholders with fuel, chemical and other fluid spill response, clean up, remediation and restoration services.
Bespoke consultancy and science-led remediation techniques are supported by our own in-house groundworks and building teams that expertly and with care take down, remove and reinstate structures, living and working areas to return safe and comfortable homes, and operationally-safe workplaces, to policyholders.
We’re proud of our excellent reputation for service. Homeowner and commercial policyholders leave consistently positive feedback on both our completed work and the way claims are handled. Our strong focus on communication and attention to detail reassures every party that a claim is dealt with professionally, respectfully and with care.
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