Environmental claims management throughout the UK
CTSL Group’s spill specialists enjoy nearly 20 years’ experience in the management of environmental claims for insurer and loss adjuster clients across the UK. With an excellent reputation for efficient, flexible and fully-managed solutions, we’re proud to be a market leader in spill response, clean-up and incident management.
Our highly personal level of service has enabled us to establish excellent relationships with clients. By dovetailing our services with our clients’ values and tailoring work to the needs of policyholders, excellent outcomes are achieved by a professional, in-house team managed to the highest standard.
“We wouldn't hesitate to recommend you, not only because of your work ethic but how lovely everyone has been to deal with. It has been a difficult time for our family but you have made it much, much easier than it would have been with anyone else. Your flexibility, understanding and kindness are a real credit to the work you do.”
Environmental claims management projects
Rapid spill response wherever you are
CTSL is proud to serve clients in all corners of the UK. Wherever possible we attend a spill same-day, and in most cases we’re on site next-day. We’re fully resourced to allow for travel to the Highlands and Scottish Islands, providing expert spill response to policyholders in remote areas including the Outer Hebrides, Shetland and Orkney.
Our sister company Gaea Environmental serves clients in Ireland, Northern Ireland and the Isle of Man.
Complete in-house claims management team
From environmental scientists to groundwork and building teams, environmental claims projects by CTSL are delivered in-house without over-reliance on sub-contractors. Benefiting from our own remediation specialists, trained and managed internally, allows us to respond quickly for emergency mitigation of a spill and throughout a project we guarantee work is completed to our exceptional standards.
Scientists and site teams work seamlessly together, managed by directors in each discipline and supported by a head office comprising operations, compliance, administration and finance functions.
Your environmental claims partner
With a partnership approach, CTSL’s environmental claims management services create a professional link between client and policyholder to progress projects quickly and with excellent communication throughout.
At all stages, we take great care to protect businesses and homes with sound advice and specialist remediation skills delivered by an experienced and accessible team.